How do I care for my Dalakosa jewelry?

Store pieces in the pouch and box provided. Avoid harsh chemicals, extreme heat, and prolonged water exposure. Clean with a soft lint-free cloth.

Do you offer complimentary cleaning & repair services?

Yes — cleaning is available at our India studio (U.S. coming soon). Free mail-in repair assessments are available.

Is engraving available?

Engraving is available online and in-studio. Standard engraving requires 1–2 days; hand engraving 3–4 days. Engraved items are final sale.

Do you ship internationally?

Yes. Global shipping is available. Duties, VAT, and customs fees are the customer’s responsibility.

How long until my order ships and arrives?

India: shipped within 48 hours; delivered in 2–5 days. U.S.: 3–5 days ground; 1–2 days express.

What are the shipping options & costs?

India: free express shipping. U.S.: free standard ground, $20 for UPS 2-Day. International: shipped via DHL, UPS, FedEx at carrier rates.

How can I track my order?

Tracking details are emailed and sent via SMS when the order ships; signature required for delivery.

What is your return/exchange policy?

Unworn items in original packaging may be returned or exchanged within 30 days for full refund or replacement.

How do I initiate a return or exchange?

Start via our returns portal or email care@dalakosa.com. India: prepaid label provided. U.S.: ship to Texas studio (coming soon).

When will I receive my refund?

Refunds are issued to the original payment method within 10 working days after inspection.

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Dalakosa

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Crafts nature-inspired jewellery, blending
raw beauty with artistry. Handcrafted in
New Delhi, each piece is authentic,
intimate, and timeless.

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New Delhi

2502, 3rd Floor, Gurudwara Rd.,
Karol Bagh, New Delhi  110008

Ahmedabad

Sigma Icon 1 – BHZ,
132 Ft. Ring Rd,
 Nr. Sivranjani Crossroads, Satellite,
Ahmedabad 380015